East Sussex Community Equipment Service
What service we provide
The service is provided to people of all ages in the community setting, including residential homes and nursing homes. We cover the East Sussex County Council boundary for those with health or social care needs, or for those with health needs who reside outside of the boundary, but who are registered with an NHS East Sussex GP.
The service includes delivery and installation, servicing and maintenance, and collection of equipment that has been ordered by a prescriber, GP, nurse, therapist or a social services provider. We also make adaptations to people’s homes.
Our customer service team is here to help you. You can contact them by telephone, email, text, fax, post, minicom or NGT Relay (formerly TypeTalk).
Please let us know if you need a translator, or our literature in other languages.
Customer services opening hours:
8.30am to 5.00pm Monday to Sunday
Operations Manager: David Newman
How to contact us
Community Equipment Service
Unit 14a, Diplocks Way
Tel: 0333 240 0599
Fax: 0333 321 2374
How to raise a complaint
If you wish to make a complaint, you can contact us in a variety of ways.
You can find details on our Feedback page.