Kingston upon Thames Community Equipment Service
What service we provide
The service is provided to people of all ages in the community setting, including residential homes and nursing homes. We cover the Royal Borough of Kingston-upon-Thames boundary for those with health or social care needs, or for those with health needs who reside outside of the boundary, but who are registered with an NHS Royal Borough of Kingston-upon-Thames GP.
The service includes delivery and installation, servicing and maintenance, and collection of equipment that has been ordered by a prescriber, GP, nurse, therapist or a social services provider. We also make adaptations to people’s homes.
Our customer service team is here to help you. You can contact them by telephone, email, text, fax, post, minicom or NGT Relay (formerly TypeTalk).
Please let us know if you need a translator, or our literature in other languages.
Customer services opening hours:
8.00am to 5.30pm Monday to Friday
Operations Manager: Glyn Davies
Block 8, Henley Business Park
Tel: 0333 241 2442
Fax: 0845 293 7264
How to raise a complaint
If you wish to make a complaint, you can contact us in a variety of ways.
Find details on our Feedback page.