Hertfordshire Wheelchair Service

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What service we provide
The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.

Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.

How to refer into the service
Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist.

All referrals will be looked at by one of our occupational therapists and prioritised according to the Hertfordshire Wheelchair Service specification and criteria.

This may result in direct prescription and supply of equipment to the client.

Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.

Please refer to the referral form, which you can download here.

Please click here to view the wheelchair daily checks videos.

Disability Horizons article on Disability and Independence – NHS Wheelchair Services

Personal Wheelchair Budgets
To find out  more about personal wheelchair budgets, view or download the useful literature below.

Information poster
Information leaflet
Frequently asked questions – manual wheelchair
Frequently asked questions – powered wheelchair
Pre-appointment questionnaire

Contact form

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Contact details

Customer service opening hours:
8.00am to 5.00pm Monday to Friday

Service Manager:
Cathy Baker

Email the customer service team

Unit J, Swiftfields
City Park
Watchmead
Welwyn Garden City
AL7 1LT

Tel: 0333 234 0303

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How to raise a complaint

If you wish to make a complaint, you can contact us in a variety of ways. Find more details on our Feedback page.