Kent and Medway Wheelchair Service
An important notice
This webpage is no longer being updated.
The Kent and Medway Wheelchair Service now has a new dedicated website at
A statement from Millbrook Healthcare and NHS Thanet Commissioning Group (link) – 17 September 2018
What service we provide
The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.
Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.
How to refer into the service
Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist.
All referrals will be looked at by one of our occupational therapists and prioritised according to the Kent and Medway Wheelchair Service specification and criteria.
This may result in direct prescription and supply of equipment to the client.
Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.
Please refer to the relevant referral form below.
Please click here to view the wheelchair daily checks videos.
Customer service opening hours:
8.00am to 5.00pm Monday to Friday
Ian Humphreys (Interim)
Kingsnorth Industrial Estate
Tel: 0330 124 4485
1 Ambley Green
How to raise a complaint
If you wish to make a complaint, you can contact us in a variety of ways. Find more details on our Feedback page.