Lincolnshire Wheelchair Service
An important notice
We will be upgrading our systems to improve service delivery between Monday 16 – Friday 27 July. We are working hard to ensure minimal disruption to our service, but you may experience a slightly longer waiting time for your call to be answered by our team. Please bear with us during this time. If you’d prefer to email us, please contact us on firstname.lastname@example.org
What service we provide
The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.
Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.
How to refer into the service
Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist.
All referrals will be looked at by one of our occupational therapists and prioritised according to the Lincolnshire Wheelchair Service specification and criteria.
This may result in direct prescription and supply of equipment to the client.
Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.
Please refer to the referral form, which you can download here.
Download the special cushion assessment form here.
View the referral process flowchart.
Please click here to view the wheelchair daily checks videos.
Out-of-hours emergency repair service
If you have an emergency repair that needs attending to outside of normal working hours, please call 0333 240 0101. You will be directed to the out-of-hours service team, who will be happy to assist you.
Customer service opening hours:
8.30am to 5.00pm Monday to Friday
Service Manager: Lisa Wishart
Great Northern Terrace
Tel: 0333 240 0101
Fax: 0333 321 0020
How to raise a complaint
If you wish to make a complaint, you can contact us in a variety of ways.
Find more details on our Feedback page.
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