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Attend Anywhere

Our wheelchair clinicians have used virtual consultations since March to continue to provide assessments for some of our service users during the pandemic.  In November 2020 we moved to the virtual platform ‘Attend Anywhere’, which has significantly increased our virtual consultations across a wide range of service user pathways because it’s user-friendly, reliable and provides ease of use for our clinicians and service users. Many of our service users are already familiar with ‘Attend Anywhere’ as it’s widely used by the NHS in hospitals and GP surgeries.  The National Clinical Team has worked with clinical leads to identify specific pathways where ‘Attend Anywhere’ can produce an immediate positive impact on our service provision.  Each offer of a virtual appointment is risk assessed, as many of...

Millbrook Healthcare Wins Contract To Deliver Innovative Care Technology Throughout Essex

Millbrook Healthcare Ltd have been announced as one of two successful bidders who will deliver countywide care technology services following the conclusion of a comprehensive tender process. Millbrook Healthcare Ltd will partner with Provide CIC and work alongside Essex Fire & Rescue and Uttlesford District Council to provide a managed care technology service for Essex County Council. This includes the identification, deployment, installation, maintenance, decommissioning and removal of technology to meet service users’ care needs as well as supporting Essex County Council staff to develop a more innovative and technological mindset when commissioning care. Care technology is the umbrella term which incorporates technology used to support adults in their own homes and can include: Telecare – devices in the home which monitor the resident’s safety and...

Millbrook Healthcare acquires Ross Care, consolidating its position in the medical services industry

Southampton, 1 February 2021: Millbrook Healthcare, the leading provider of community equipment and mobility-related services, is pleased to announce its acquisition of Ross Care Limited (Ross Care), consolidating its position within the medical services industry. Established in 1949, Ross Care is a major provider of wheelchair services and mobility equipment on behalf of NHS and local authorities. In addition to its community equipment service, Ross Care is the largest provider of wheelchair repair contracts in the UK. Headquartered in Wallasey, Ross Care has 18 service centres including four wheelchair clinical assessment centres across the north and north west of England.  Initiated by the retirement of Michael Turner, Ross Care’s Chairman and majority shareholder, this partnership is highly complementary and strategically important to both companies. It delivers a...

Urgent appeal for the return of community healthcare equipment

Can you help us? We’re making an urgent appeal to our service users: if you have any of our community healthcare equipment you no longer need, please complete the form below, to arrange for it to be collected. Our collections are free and contactless, where possible, we will pick up from outside people’s homes to ensure everybody stays safe. Due to shortages, our priority is to collect community beds, mattresses, commodes, bath lifts, shower chairs, toilet surrounds, patient turning equipment, hoists and slings. This equipment is loaned on behalf of the NHS and social care teams when people leave hospital or after a period of illness, to help them stay safe at home and retain their independence. At present, we have ample stocks of smaller...

Coronavirus information

We’ll always act in the best interests of the people who use or work within our services; therefore while we aim to continue to deliver our services as business as usual, we’ll balance this with our responsibility to ensure that the safety of our service users and colleagues is maintained.  Our pandemic management team continue to review the latest government guidance and information (https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public) and update our plans, to ensure we’re aligned to the latest position. If you’re one of our service users and have returned from one of the countries affected with Coronavirus (as listed on the government website) within the last 14 days or had contact with somebody with Coronavirus and has a cough, fever or shortness of breath, in addition to calling 111,...

Personal Wheelchair Budget options to Kent and Medway service users

Millbrook Healthcare are planning to introduce Personal Wheelchair Budget options to Kent and Medway service users in early 2020. We would welcome the opportunity to meet with service users to share details of the scheme and gain your input into the development of information (such as leaflets, posters, questions and answers etc) for service users. If you would be interested in supporting this work please contact Tamsin Flint and Sarah Forster in the Wheelchair Service Commissioning Team via tccg.wheelchairs@nhs.net or by phoning 03000 424 611.

Millbrook Health care supports Plymouth council’s star awards

On Saturday 14th September Millbrook Healthcare supported Plymouth Council and attended their annual star awards. Seven of our colleagues attended the event: Matt Anning, Clinical Lead; Becky O’Donovan and Claire Rodgers, Occupational Therapists; Michael Winchester, Mandy Sneap and Mollie Pearce, Customer Services Co-Ordinators and Julian Arnold, Trusted Assessor. We’ve supported these awards every year and we’d like to pass on our congratulations to everyone who was nominated in the awards that were given out in the following categories: Apprentice of the year; Children and Young Person’s Social Worker Award; Colleague of the Year Award; Customer Service Award; Leadership Award, Partner’s Star Award; PCC’s Values Award; School Staff Star Award; Service Teamwork, Attitude and Reliability (STAR) Award; Talent and Innovation Award; Team Award and the Ian...

Millbrook Healthcare is proud to support the armed forces

We’re proud to have signed up to the Armed Force Covenant to support those who serve, or have served in the military, and their families. Our armed forces sacrifice some civilian freedoms, face danger and sometimes suffer injury or death because of their duty, and so we believe that they deserve respect, support and fair treatment. By signing up to the covenant we’ve made a commitment to ensure that no member of the armed forces is disadvantaged as part of our service and in some situations, we may provide special treatment. Phil Campling, Chief Executive Officer, said: “I’m pleased that we’ve signed up to the Armed Forces Covenant, to demonstrate our commitment to be a forces-friendly organisation. “What this means is that we will support...
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