Wheelchair services

Please note that the opening hours indicate when our customer service centre is open.

Calls are diverted to our emergency call centre outside of these hours.

All calls are monitored for training purposes.

Our Bedfordshire wheelchair approved repairer service is delivered from our Welwyn Garden City service centre at

Unit J, Swiftfields
City Park
Watchmead
Welwyn Garden City
AL7 1LT

Tel: 0333 234 0303

Operations Manager
Cathy Baker

Customer service opening hours:
8.00am to 5.00pm (Monday to Friday)

Email the Bedfordshire customer service team

Our Berkshire wheelchair approved repairer service is delivered from our Welwyn Garden City service centre at

Unit J, Swiftfields
City Park
Watchmead
Welwyn Garden City
AL7 1LT

Tel: 0333 234 0303

Operations Manager
Cathy Baker

Customer service opening hours:
8.00am to 5.00pm (Monday to Friday)

Email the Berkshire customer service team

3 Gramscatho Buildings
Marsh Lane Industrial Park
Hayle
Cornwall
TR27 5JR

Tel:  0300 303 0123 or 0333 321 8312

Operations Manager
Colin Vickers

Customer service opening hours:
8.30am to 5.00pm (Monday to Friday)

Email the Cornwall customer service team

Units 8 & 9 Alder Close
Eastbourne
East Sussex
BN23 6QF

Tel: 0333 003 5619

Operations Manager
Samantha Affonso

Customer service opening hours:
8.00am to 5.00pm (Monday to Friday)

Email the East Sussex customer service team

Download detailed directions here

Unit E1
Omega Enterprise Park
Chandlers Ford Business Park
Eastleigh
SO53 4SE

Tel: 0333 003 8071

Operations Manager
Paul Stansfield

Customer service opening hours:
8.00am to 5.00pm (Monday to Friday)

Email the Hampshire customer service team

If sending patient-identifiable data, please click here to send email using secure method

Download detailed directions here

Unit J, Swiftfields
City Park
Watchmead
Welwyn Garden City
AL7 1LT

Tel: 0333 234 0303

Operations Manager
Cathy Baker

Customer service opening hours:
8.00am to 5.00pm (Monday to Friday)

Email the Hertfordshire customer service team

Unit 17
Barry Way
Newport Business Park
Newport
Isle of Wight
PO30 5GY

Tel: 0330 124 4489

Operations Manager
Paul Jewell

Customer service opening hours:
8.00am to 5.00pm (Monday to Friday)

Email the Isle of Wight customer service team

If sending patient-identifiable data, please click here to send email using secure method

Download directions to Ashford

Download directions to Gillingham

Inca House
Wotton Road
Kingsnorth Industrial Estate
Ashford
TN23 6LL

Tel: 0330 124 4485

Unit 1 Ambley Green
Gillingham
Kent
ME8 0NJ

Tel: 0330 124 4485

Operations Manager
TBA

Customer service opening hours:
8.00am to 5.00pm (Monday to Friday)

Email the Kent and Medway customer service team

If sending patient-identifiable data, please click here to send email using secure method

Somer House
Great Northern Street
Lincoln
LN5 8HJ

Tel:  0333 240 0101

Operations Manager
Lisa Wishart

Customer service opening hours:
8.30am to 5.00pm (Monday to Friday)

Email the Lincolnshire customer service team

22 Meadow Road
Kettering
Northants
NN16 8TL

Tel:  0333 999 0890

Operations Manager
Bartosz Wazny

Customer service opening hours:
8.30am to 5.00pm (Monday to Friday)

Email the Northamptonshire customer service team

Unit C, Armada Point
Estover
Plymouth
PL6 7PY

Tel: 0330 124 1248

Operations Manager
Sharon Taylor

Customer service opening hours:
8.30am to 5.00pm (Monday to Friday)

Email the Plymouth customer service team

Unit J, Monument View
Chelston Business Park
Wellington
TA21 9JF

Tel:  0333 003 5621

Operations Manager
Sharon Taylor

Customer service opening hours:
8.30am to 6.00pm (Monday to Friday)

Email the Somerset customer service team