East Sussex Wheelchair Service

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What service we provide

The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.

Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.

Personal Wheelchair Budgets (PWB) Service User Working Group

We are looking for 4 wheelchair user representatives. This could be a young person or adult, parent carer or carer. The representatives will be expected to work with the service in developing a number of approaches associated with Personal Wheelchair Budgets including:

  • A survey for current users of the voucher scheme
  • Pre-assessment information
  • Assessments and support plans
  • PWB information and materials
  • Use of the Personal Wheelchair Budget outcome measure

If you are interested in applying for this role applications need to be received by 30th June. Details for where to return your application can be found on the form.

Apply Here

How to refer into the service

Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist.

All referrals will be looked at by one of our occupational therapists and prioritised according to the East Sussex Wheelchair Service specification and criteria.

This may result in direct prescription and supply of equipment to the client.

Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.

Please refer to the referral form, which you can download here.

Please click here to view the wheelchair daily checks videos.

Disability Horizons article on Disability and Independence – NHS Wheelchair Services

Click here for details of the East Sussex Wheelchair Service Collaborative, a group for service users and carers.

Useful links

Cancellation Policy

Contact form

Contact details

Customer service opening hours:
8.00am to 5.00pm Monday to Friday

Service Manager:
Samantha Affonso

Email the customer service team

Units 8 & 9
Alder Close
East Sussex
BN23 6QF

Tel: 0333 003 5619

Clinical Assessments

Meads Medical Centre
Bell Farm Road
East Sussex
TN22 1BA

Hastings Centre
The Ridge
TN34 2SA

NHS equipment return
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greener path award, zero waste to landfill

How to raise a complaint

If you wish to make a complaint, you can contact us in a variety of ways. Find more details on our Feedback page.