Hertfordshire Wheelchair Service
What service we provide
The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.
Assessments are held in a variety of locations e.g. clinic, at home, at a day centre, at school or virtually
How to refer into the service
Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist.
All referrals will be looked at by one of our occupational therapists and prioritised according to the Hertfordshire Wheelchair Service specification and criteria.
This may result in direct prescription and supply of equipment to the client. Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.
Please refer to the referral form, which you can download here.
Please click here to view the wheelchair daily checks videos.
Disability Horizons article on Disability and Independence – NHS Wheelchair Services
Please only enter this waiting room at the date and time of your clinic appointment. If you do not have an appointment but would like to be considered for a video call please contact the service in the usual manner to discuss. We cannot connect or communicate with you in the waiting room if you do not have an appointment.
When to request a re-assessment?
You can use these checklists to highlight any warning signs for when to request a reassessment. It may be that you need to just check your equipment over or review your sitting position, but these should help guide you when to seek further advice from one of our Therapists.
Useful links
Contact form
Contact details
Customer service opening hours:
8.00am to 5.00pm Monday to Friday
Service Manager:
Louis Lovell
Unit J, Swiftfields
City Park
Watchmead
Welwyn Garden City
AL7 1LT
Tel: 0333 234 0303
How to raise a complaint
If you wish to make a complaint, you can contact us in a variety of ways. Find more details on our Feedback page.