Kent and Medway Wheelchair Service

Kent and Medway Wheelchair Service

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What service we provide
The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.

Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.

How to refer into the service
Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist.

All referrals will be looked at by one of our occupational therapists and prioritised according to the Kent and Medway Wheelchair Service specification and criteria.

This may result in direct prescription and supply of equipment to the client.

Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.

Please refer to the relevant referral form below.

Referral form for GPs
Referral form for non-GPs
Referral form for pressure cushion

Download or view the wheelchair service eligibility criteria.

Please click here to view the wheelchair daily checks videos.

Disability Horizons article on Disability and Independence – NHS Wheelchair Services

Useful links

Centre for Independent Living, Kent (CILK)

Wheelchair Users Group

Disabled Living Foundation

Contact form

Contact details

Customer service opening hours:
8.00am to 5.00pm Monday to Friday

Service Manager:

Email the customer service team

Millbrook Healthcare
Inca House
Wotton Road
Kingsnorth Industrial Estate
TN23 6LL

Tel: 0330 124 4485

1 Ambley Green

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How to raise a complaint

If you wish to make a complaint, you can contact us in a variety of ways. Find more details on our Feedback page.