Plymouth, South Hams and West Devon Wheelchair Service

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What service we provide
The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.

Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.

How to refer into the service
Any qualified healthcare professional can refer to the service e.g. GP, District Nurse, Physiotherapist and Occupational Therapist.

All referrals will be looked at by one of our occupational therapists and prioritised according to the Plymouth Wheelchair Service specification and criteria.

This may result in direct prescription and supply of equipment to the client.

Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.

Please refer to the referral form, which you can download here.

Please click here to view the wheelchair daily checks videos.

Frequently asked questions

Disability Horizons article on Disability and Independence – NHS Wheelchair Services

Plymouth Wheelchair Service User Group flyer (PDF)

Contact form

Contact details

Customer service opening hours:
8.00am to 6.00pm Monday to Friday

Service Manager:  Sharon Taylor

Email the customer service team

Unit C, Armada Point
Estover Road

Clinical Service:
Tel: 0330 124 1248
Maintenance Service:
Tel: 0330 124 1248

Fax: 0845 481 8567

NHS equipment return
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How to make a complaint
If you wish to make a complaint, you can contact us in a variety of ways.
Find more details on our Feedback page.

Alternatively, you can contact:
Patient Advice & Liaison Service
Patient Services Office
Level 7, Derriford Hospital

Tel: 0845 155 8123