Somerset Wheelchair Service
What service we provide
The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.
Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.
How to refer into the service
Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist.
All referrals will be looked at by one of our occupational therapists and prioritised according to the Somerset Wheelchair Service specification and criteria.
This may result in direct prescription and supply of equipment to the client.
Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.
For a Manual Wheelchair please refer to the Manual Wheelchair referral form
For a Powered Wheelchair please refer to the Powered Wheelchair Referral form
Click here to download Guidance for Prescribers and Referrers.
Please click here to view the wheelchair daily checks videos.
Disability Horizons article on Disability and Independence – NHS Wheelchair Services
Please only enter this waiting room at the date and time of your clinic appointment. If you do not have an appointment but would like to be considered for a video call please contact the service in the usual manner to discuss. We cannot connect or communicate with you in the waiting room if you do not have an appointment.
Contact details
Customer service opening hours:
8.00am to 6.00pm Monday to Friday
Service Manager: Troy Williams
Unit J, Monument View
Chelston Business Park
Wellington
Somerset
TA21 9JF
Tel: 0333 003 5621
Fax: 0333 003 5622
Contact form
How to raise a complaint
If you wish to make a complaint, you can contact us in a variety of ways. Find more details on our Feedback page.
Average waiting times
Current average waiting times from referral to completion:
Children – 10 weeks
Adults – 13 weeks