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… A WHEELCHAIR FIELD SERVICE ENGINEER

… A WHEELCHAIR FIELD SERVICE ENGINEER

You’d think my day’s a lot like the workshop engineers.  Actually, because I’m out visiting users as a field service engineer, it’s very different.

You get to meet a lot of interesting people.  Most of the time, we’re responding to wheelchair repair requests at people’s homes.  We have lots of parts and tools with us in order to carry out safe repairs as quickly as possible for the user.

You’re always appreciated by users.  They’re lovely to work with and you can tell you’re making a big difference.  

But it comes with its own responsibility.  You have to communicate well and handle unexpected situations, like if a user’s been injured.  You’re trained to handle anything.  There can also be out-of-hours emergency repairs, but you’re paid extra for being on call.

As well as meeting users, you also spend a lot of time with the warehouse engineers and clinicians.  You’ll be a visible part of the team.  

Whether you’ve worked with wheelchairs before or not, it’d be great to have more specialists on board.