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Millbrook Healthcare Wins Contract To Deliver Innovative Care Technology Throughout Essex

Millbrook Healthcare Ltd have been announced as one of two successful bidders who will deliver countywide care technology services following the conclusion of a comprehensive tender process.

Millbrook Healthcare Ltd will partner with Provide CIC and work alongside Essex Fire & Rescue and Uttlesford District Council to provide a managed care technology service for Essex County Council. This includes the identification, deployment, installation, maintenance, decommissioning and removal of technology to meet service users’ care needs as well as supporting Essex County Council staff to develop a more innovative and technological mindset when commissioning care.

Care technology is the umbrella term which incorporates technology used to support adults in their own homes and can include:

Telecare – devices in the home which monitor the resident’s safety and well-being including: personal sensors, wearable devices, door entry systems and other environmental sensors.

Assistive Technology – a wide range of other technologies that allow people with impaired mobility, with disabilities (physical or learning), and sensory impairments to live as independently as possible on a day to day basis. This might include: voice activated personal assistants such as Alexa or Google home, communication devices and technology to help with day to day activities such as switching on lights, cooking etc.

Remote monitoring and virtual solutions – for social interaction and to connect with professionals virtually (e.g. video / virtual calls through tablets or screens).

Apps for mobile devices that promote independence, health and well-being may also be provided to target particular needs.

Lee Davies, Commercial Director for Millbrook Healthcare said: “We are delighted to work with Essex County Council and Provide CIC in the provision of technology services. This working partnership will deliver huge value to the county and the community it serves and is completely aligned to Millbrook Healthcare’s commitment to develop technology based solutions that enable and support independent living.”

Provide CIC will deliver, in partnership with Millbrook Healthcare Ltd, a countywide monitoring and response service for Essex County Council. Provide will monitor, triage and respond to citizen’s calls and alerts, received by the response centre from the adults’ care technology.

As part of the procurement process Millbrook Healthcare Ltd has committed to providing a significant amount of social value as part of the delivery of these contracts, with a focus on maintaining and developing employment opportunities in Essex. 

The framework has been designed to support collaboration between Social Care and Health and allows the Clinical Commissioning Groups in Essex to access the contract.

The new contracts are valued at £8.9m over three years and came into place on 15th March 2021. The initial combined call-off contracts are valued at £8.9m over three years.