Community equipment services

We’ve been providing community equipment services on behalf of local authorities and the NHS since 2000, and now deliver services to a population of over 7.5 million, across 15 English counties, boroughs, major towns and cities.

Our success is based on designing our services around you, our ultimate customers. We actively seek your views and opinions on how to make our services even better and welcome your feedback at any time. If you have a comment, or an idea, Get in Touch with us.

 

What is community equipment?

Community equipment is a range of products designed to help you to continue to stay active, comfortable and independent in your own home, as well as safe in the community.

Equipment ranges from relatively simple items, such as walking sticks, crutches and walking frames to aid mobility, to complex equipment like beds, hoists and pressure care equipment.

As the equipment is provided by your local authority or NHS, to find out whether you are eligible, you will need to be assessed by a local therapist or clinician.  To arrange an assessment, either contact your local community equipment service, or your local service centre and we will help you to get in touch.  A list of all our service centres can be found here.

Once you’ve been assessed, and equipment has been prescribed for you, depending on where you live, either we can call you to arrange a convenient time to deliver and install the equipment, or you can call us.

Once you have received the equipment, or if you already have some, you can contact us about any concerns or issues that crop up; for example, if you think your equipment might need repairing.  If you don’t need your equipment anymore, simply contact us and we will arrange to come and collect it.

Find out more

If you are a commissioner, or work within community equipment services, please visit our commissioner area to understand more about our service.