Northamptonshire Community Equipment Service

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What service we provide
The service is provided to people of all ages in the community setting, including residential homes and nursing homes. We cover the Northamptonshire boundary for those with health or social care needs, or for those with health needs who reside outside of the boundary, but who are registered with an NHS Northamptonshire GP.

The service includes delivery and installation, servicing and maintenance, and collection of equipment that has been ordered by a prescriber, GP, nurse, therapist or a social services provider. We also make adaptations to people’s homes.

We are also able to receive personal callers who can try out and purchase equipment from our retail and demonstration suite based at the service centre.

Our customer service team is here to help you. You can contact them by telephone, email, text, fax, post, minicom or NGT Relay (formerly TypeTalk).

Please let us know if you need a translator, or our literature in other languages.

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CONTACT DETAILS

Customer services opening hours:
8.00am to 5.00pm Monday to Friday

Operations Manager:
Anthony Munden

Email the customer service team

9a North Portway Close
Round Spinney Industrial Estate
Northampton
NN3 8RQ

Tel: 0330 124 1219
Fax: 0845 481 8571

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How to raise a complaint

If you wish to make a complaint, you can contact us in a variety of ways.

Find details on our Feedback page.