About the service 

The Community Equipment Service provides a range of disability and technology enabled care equipment for Powys residents for use in their own homes and, for a limited range of equipment, for use in residential and nursing homes.

The Powys Community Equipment Service is provided under a Partnership Agreement between Powys County Council and Powys Teaching Health Board, with Powys County Council acting as the Lead Commissioner. 

Contact us

Customer services

Our customer service team is here to help you. You can contact them by telephone, email, text, fax, post, minicom or NGT Relay (formerly TypeTalk).

Please let us know if you need a translator, or our literature in other languages.

Tel: 0345 123 6350
Email: PowysContactUs@millbrookhealthcare.co.uk

Customer services opening hours: 9.00am to 5.00pm, Monday to Friday

Location

Millbrook Healthcare
Unit 64
Mochdre Industrial Estate
Newtown
SY16 4LE

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Contacting us out-of-hours

If you need to contact us in an emergency or outside of our opening hours please call the service centre contact number above which will automatically divert your call to our out-of-hours team who will be able to help you.   

Send us your feedback

Your feedback is vitally important in helping us to improve.

If you wish to make a comment on the service, raise a concern or make a complaint please speak to a member of staff at your local service centre.

Alternatively, you can visit our Feedback page for more information on how to send us your feedback or click the button below to complete our Customer Satisfaction Survey.
Customer Satisfaction Survey